Important Information
Terms & Conditions
Please read the following below before placing an order to ensure the understanding of policy and rules.
* Please allow up to 24 hours to receive a response.
* Your deposit is to secure your service.
* Deposits are NON-REFUNDABLE. Deposits are 30% of your total price.
* Make sure to book for exact services, add any extra services to ensure accuracy of pricing and time. No changes can be made the day of. If paying in cash, please have the exact change.
* Other payments that are accepted: Apple Pay, PayPal, Square, Zelle & Venmo.
* Delivery/Shipping may be an additional charge depending on location.
* WE DO NOT guarantee that our products will be an exact replica of the image sent but we always attempt to reproduce your request as closely as possible, to the best of our abilities.
Return Policy
At Lucky Star Grill & Sweets, all food and dessert items are made fresh and handled with care to ensure quality and safety.
Due to the nature of our products, all sales are final. We do not accept returns or exchanges on any food or dessert items.
Privacy Policy
At Lucky Star Grill & Sweets, we respect your privacy and are committed to protecting your personal information.
Information We Collect
We may collect personal information when you:
• Place an order
• Contact us
• Subscribe to updates or promotions
This information may include:
• Name
• Phone number
• Email address
• Payment details (processed securely through third-party providers)
How We Use Your Information
Your information is used to:
• Process and fulfill orders
• Communicate with you بشأن your order
• Improve our services
• Send updates, promotions, or special offers (if you opt in)
Sharing Your Information
We do not sell or trade your personal information. Your data may be shared with trusted third parties only when necessary to:
• Process payments
• Deliver orders
• Operate our business efficiently
Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
• Request access to your personal information
• Request corrections or updates
• Request deletion of your data